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Continue ShoppingLast updated 9 November 2026
This policy explains how The Cast Iron Radiator Company uses cookies and similar technologies on castironradiatorcompany.co.uk, what each one does and how you can control them. It should be read alongside our Privacy Policy.
What Cookies Are
Cookies are small text files that a website stores in your browser. They let the website remember things, such as the items in your basket, and they help us understand how the website is used. Similar technologies, such as information held in your browser’s storage for the length of a visit, work in the same way and are covered by this policy too.
Your Choices
When you first visit our website we ask whether you are happy for us to use analytics and marketing cookies. These are switched off until you choose to accept them. You can accept all, reject all or choose by category, and you can change your mind at any time using the Cookie Settings button below.
Necessary cookies cannot be switched off through Cookie Settings because the website will not work without them.
Necessary Cookies
These make the basket, checkout and your account work, keep the website secure and remember your cookie choices.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| cir_consent | Us | Remembers the cookie choices you have made | 12 months |
| wp_woocommerce_session_* | Us | Keeps track of your basket as you browse | 2 days |
| woocommerce_items_in_cart and woocommerce_cart_hash | Us | Tells the website when your basket has changed | Until you close your browser |
| wordpress_logged_in_* and wordpress_sec_* | Us | Keeps you signed in to your account | Until you close your browser, or 14 days if you choose to be remembered |
| wordpress_test_cookie | Us | Checks that your browser accepts cookies | Until you close your browser |
Measurement Cookies We Set Ourselves
Many of our customers order by telephone, so these cookies help us understand which adverts and pages lead to calls, enquiries and orders. They are set by us and only work on our own website, so they do not follow you onto other websites. They are set when you arrive on our website.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| cir_visitor_id | Us | A random code that recognises your browser on return visits, so we can link a call, enquiry or order to the visit that led to it and show you the right telephone number | 1 year |
| cir_traffic_source | Us | Records how you first arrived on our website, for example from a Google advert or a search engine | 30 days |
| cir_last_touch | Us | Records the most recent way you arrived on our website | 30 days |
| sbjs_current, sbjs_first, sbjs_current_add, sbjs_first_add, sbjs_udata and sbjs_migrations | Us, through our shop software | Record how you arrived on our website so we can see which sources lead to orders | Under a minute, renewed on each page you view |
| sbjs_session | Us, through our shop software | Groups the pages you view into a single visit | 30 minutes |
| cir_phone_v2 (browser storage) | Us | Remembers which of our telephone numbers to show you during this visit | Until you close the browser tab |
| cir_ct2 (browser storage) | Us | Makes sure your cookie choice is counted only once in our anonymous totals of accepted and rejected choices | Until you close the browser tab |
Analytics Cookies
These help us understand how visitors use our website, where people have difficulty and which pages are most useful, so we can improve it. They are only used if you accept analytics cookies.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| _ga and _ga_C1EGHDH69B | Google Analytics | Distinguishes visitors and visits so we can count how the website is used | 2 years |
| _clck, _clsk, CLID and MUID | Microsoft Clarity | Records how pages are used, such as clicks and scrolling, so we can see where visitors have difficulty | _clsk 1 day, the others 1 year |
Marketing Cookies
These help us measure how well our adverts work and show more relevant adverts on other websites. They are only used if you accept marketing cookies.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| _gcl_au and _gcl_aw | Google Ads | Records that you arrived from one of our Google adverts so we can see whether it led to an order | 90 days |
| _fbp and _fbc | Meta (Facebook and Instagram) | Measures visits from our Facebook and Instagram adverts and helps show our adverts to relevant people | 90 days |
Payment Providers
When you view payment options or pay using PayPal or Klarna, or pay through a Teya payment link we send you, those companies may set their own cookies to process your payment securely and to prevent fraud. These are controlled by PayPal, Klarna and Teya under their own privacy and cookie policies.
Controlling Cookies In Your Browser
As well as using Cookie Settings, you can block or delete cookies in your browser. The links below explain how for the most popular browsers.
Please note that blocking necessary cookies will stop the basket and checkout from working, so you may be unable to place an order online. If that happens, our team can take your order by telephone on 01277 717 174.
For more information about cookies, visit www.youronlinechoices.eu.
Changes To This Policy
We may update this policy when the cookies we use change. The current version is always the one published on this page.
Contact Us
If you have a question about cookies, email sales@castironradiatorcompany.co.uk.